Account

Delete your Slateworks account

How to remove your account and the data associated with it.

Request deletion

Email admin@slateworks.ai from the email address on your account with the subject “Account deletion request.” We’ll verify the request came from you and process it promptly — normally within 30 days of verification.

If your account was created by your employer. Accounts on a firm’s Slateworks tenant are managed by that firm’s administrator, who can deactivate your access at any time. A deletion request for an employer-managed account is coordinated with your firm, since the business records your work created (field reports, schedules, invoices) belong to the firm and may be subject to its own legal recordkeeping obligations.

What gets deleted

What may be retained. Business records of your firm’s projects remain with your firm’s tenant — deleting your user account does not delete your firm’s bids, reports, or invoices. Billing and audit-trail records are retained where required by law or for legitimate business need (for example, tax and financial audit records), as described in our Privacy Policy. Residual copies in backups age out on the backup retention schedule. De-identified data, which no longer identifies you or your firm, is not affected by deletion (see the Privacy Policy, §3).

If your firm wants to delete its entire tenant — all business data, all users — the firm’s administrator can request that at admin@slateworks.ai; see the Privacy Policy for the retention window that applies after a subscription ends.